Implementation Consultant I in Vancouver combines project management and customer guidance within Brex's hybrid office and home-working model. Support customers through onboarding and deployment.
On Brex's Commercial team, this role supports small and mid-sized customers adopting Brex Empower. You will build product knowledge, strengthen project management skills, and provide structured support throughout implementation. The work includes customer communication, product configuration, integrations, spend migrations, training, and change management with guidance.
Key Responsibilities:
- Facilitate meetings, agendas, notes, action items, and expectations
- Translate customer requirements into Brex configurations with guidance
- Track timelines, deliverables, and stakeholder communication
- Support spend migrations, deployment, and end-user adoption
- Deliver templates and supervised training before go-live
Requirements:
- Four-plus years in customer-facing work
- Experience in SaaS or consulting services preferred
- Exposure to project coordination or structured implementation
- Strong customer and internal stakeholder communication skills
- Organized, collaborative, and detail-oriented working style
Apply implementation consulting, project coordination, and customer communication skills to help Brex customers adopt Brex Empower successfully.
Implementation Consultant I Vancouver employer: Brex
Brex is an exceptional employer that fosters a dynamic and innovative work culture in our Vancouver office. With a strong emphasis on employee growth, we provide ample opportunities for mentorship and collaboration, allowing you to thrive in your career while working on impactful projects that leverage cutting-edge AI technologies. Our hybrid work model ensures flexibility, making it easier for you to balance professional and personal commitments while contributing to the success of our marketing and sales initiatives.
