Maintenance Office Coordinator in Banff

At Pursuit, we offer more than just a place to visit; we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience.

ROLE & RESPONSIBILITIES

• Develop and oversee a preventive maintenance plan to ensure smooth operation of both front and back of house areas.
• Manage the Maintenance Department to meet hotel and departmental objectives.
• Handle financial tasks such as invoicing, monitoring accounts receivable, budget tracking, payroll, purchase orders, and recording all POMEC expenses in both hard and soft copy.
• Organize and maintain general office files, including job and vendor records.
• Conduct monthly expense verification and reconciliation.
• Handle administrative duties like answering calls, responding to emails, and preparing various documents including correspondence, memos, resumes, and presentations.
• Supervise the Hotel's Energy Management system and direct maintenance staff in mechanical and physical plant operation and upkeep.
• Ensure timely response to maintenance requests from guests, employees, and management.
• Oversee departmental health, safety, WHMIS training programs, and ensure compliance with WCB regulations.
• Serve as a key member of the Hotel's emergency response team.
• Participate actively in various committees and contribute to overall hotel operations.
• Coordinate and oversee outside contractors for services such as elevator maintenance, refrigeration, and waste disposal.
• Manage supplier sourcing and purchase order preparation.
• Ensure the hotel's compliance with municipal, provincial, federal, and Parks regulations regarding operational functions, fire safety programs, etc.
• Lead and support a diverse maintenance team covering areas like general maintenance, HVAC, kitchen repairs, carpentry, electrical, plumbing, and groundskeeping.
• Represent the Maintenance department in meetings and act as a substitute for the assistant manager and director during their absences.
• Be available to respond during emergency situations.
• Implement and manage the hotel's Computerized Maintenance Management System (CMMS).
• Organize monthly team meetings and quarterly team outings.

REQUIRED SKILLS & QUALIFICATIONS

• Minimum of 2 years' supervisory/leadership/project management experience, preferably in the hospitality sector.
• Excellent interpersonal, written and verbal communication skills, highly organized, results oriented with the ability to be flexible, and to work well under pressure.
• Strong level of initiative required.
• Must be computer literate and familiarization with computerized maintenance systems is an asset.
• Strong knowledge of building systems and maintenance best practices.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Effective communication skills, both verbal and written, with the ability to interact professionally with internal and external personnel.
• Proficiency in computerized maintenance management systems (CMMS) and Microsoft Office Suite.
• Proven experience in budgeting and forecasting.

About Us

We’re more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences. Our team members are thoughtfully united by their unique power to inspire and invigorate. Our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations.

PURSUIT PERKS

• Join an inclusive, global team and make life-long connections.
• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.
• Access subsidized mental health and wellness resources.

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation.