Senior Front of House Staff (Part-Time) - Job ID #2716
Job Title
Job Title Senior Front of House Staff (Part-Time) Status / Job Type Casual Part Time
Commission
Commission CAO & Mayor's Office Department Ecdev, Tourism & Culture Init.
Union Affiliation
Union Affiliation NON-UNION - PART TIME Number of Openings 1
Rate of Pay
Rate of Pay $19.88to $24.85 Benefits Entitlement No
Hours of Work
Hours of Work Up to 24 hours Posting Date (4:30pm) October 15, 2026
Existing Vacancy
Existing Vacancy Replacement Closing Date (4:30pm) October 29, 2026
Position Summary
Situated on the picturesque Grand River, the City of Brantford is a rapidly growing community of over 100,000 residents, located in the heart of Southern Ontario with direct access to Hwy. 403 and is in close proximity to the GTHA, Waterloo and Niagara regions. As a single-tier municipality, Brantford is responsible for the full spectrum of municipal service areas. We invite you to join our #TeamBrantford corporate culture with many progressive initiatives, including our hybrid work environment. At the City of Brantford, we strive to reflect our values of Integrity, Collaboration, Continuous Improvement, Respect and Inclusion in everything we do. The City is committed to the professional development of our staff and invite you to come, grow with us!
Reporting to the Guest Services Team Lead, the part time Senior Front of House position is responsible for all public areas of the theatre during an event. Duties include, but are not limited to training and supervising all Front of House Staff and Volunteers with an active role in the recruitment process. Acting Duty Manager; opening and closing public areas; handling Client and Patron inquiries; problem solving; maintaining a healthy and safe environment. This position involves standing and walking for long periods of time and moderate lifting. Hours of work will vary depending on the event schedule and the seasonal demands of the theatre. Applicants must be available days, afternoons and weekends and accept a work schedule that varies weekly.
Qualifications
- Applicants must have successfully completed Grade 12 or the equivalent
- A minimum of one (1) year experience in the customer service or tourism and hospitality field
- Applicants will know and understand all Health and Safety Guidelines
- Must have a valid Standard First Aid Certificate with Level C CPR
- Certification in Smart Serve and Safe Food Handling is required
- Knowledge of MS Office software and accurate data entry skills
- Applicants will have the ability to work effectively as part of a team, can handle multiple priorities and be committed to professionalism with a strong emphasis on customer service and communication skills
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Senior Front of House Staff (Part-Time) in Brantford employer: Brantford
The City of Brantford is an exceptional employer that prioritizes the well-being and professional growth of its employees. With a commitment to equity, diversity, and inclusion, our #TeamBrantford culture fosters collaboration and continuous improvement in a supportive hybrid work environment. Employees enjoy a competitive total rewards package, including paid training, wellness initiatives, and the opportunity to make a meaningful impact in a vibrant community.
