At a Glance
- Tasks: Lead a dynamic service department and enhance customer satisfaction through effective management.
- Company: Join Brandt, a leader in after-market support services.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Be part of a committed team focused on continuous improvement.
- Why this job: Make a real impact by driving operational success and leading a dedicated team.
- Qualifications: 5-7 years in service management and strong leadership skills required.
The predicted salary is between 63000 - 77000 $ per year.
Join Brandt as a Service Manager, specializing in after-market support services and effective leadership of technician teams.
Harness your skills in service management to drive operational success.
This full-time on-site opportunity requires the management of the service department's workflow, focusing on timely project execution and customer satisfaction.
You will oversee teams, prepare quotes, and ensure compliance with quality and safety standards while enhancing performance metrics throughout the department.
Key
Responsibilities
- Organize service workflow to ensure timely service
- Strengthen customer relationships and service delivery
- Ensure compliance with operational standards
- Oversee work orders and timely billing processes
- Analyze performance metrics to improve operations
Requirements
- 5-7 years in service and management experience
- Comprehensive knowledge of heavy equipment dealerships
- Proven leadership and communication skills
- Capacity for critical thinking and problem-solving
- Ongoing commitment to industry learning and improvement
Become a pivotal part of Brandt’s success by leading a committed service team and enhancing customer experiences. #J-18808-Ljbffr
Manage Service Department in Québec employer: Brandt
Brandt is an exceptional employer that fosters a dynamic work culture focused on collaboration and innovation, particularly in the exciting field of refuse and municipal truck sales. With a commitment to employee growth, Brandt offers extensive training and development opportunities, ensuring that you can thrive in your role while making a meaningful impact across Canada. Located in the vibrant regions of Ontario and Saskatchewan, employees enjoy a supportive environment that values their contributions and encourages professional advancement.
