Join Brandt Industries as a Dealer Service Support Representative, specializing in mechanical troubleshooting for agricultural and heavy equipment. Deliver exceptional support to our dealership network and enhance client satisfaction.
As a Dealer Service Support Representative at Brandt, you will manage product issues and provide expert advice to dealerships. Your key skills in technical troubleshooting, communication, and customer service will be essential for ensuring effective resolutions. You will focus on enhancing product performance while maintaining high standards of customer care throughout your interactions.
Key Responsibilities:
- Troubleshoot and resolve equipment failures efficiently
- Provide technical guidance to dealership staff
- Act as liaison for documentation and issue resolution
- Maintain comprehensive product knowledge for effective support
- Process warranty claims with customer satisfaction focus
Requirements:
- High school diploma; further qualifications in tech are a plus
- Experience in customer support within relevant industries
- Strong mechanical and technical aptitude
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office tools
Bring your problem-solving abilities and customer dedication to Brandt Industries.
Technical Support for Equipment Dealers in Regina employer: Brandt Group of Companies
Brandt is an exceptional employer that prioritizes employee growth and development within the vibrant agriculture sector of Southern Alberta. With a strong focus on fostering a high-performing team, Brandt offers competitive benefits, a collaborative work culture, and ample opportunities for professional advancement, making it an ideal place for those seeking meaningful and rewarding careers in agriculture management.
