Coordinate service records and customer updates as a Service Writer with Brandt Tractor Ltd in Regina. Support accurate work order administration.
The Service Writer assists the Service Manager with reports and records for the Service Department's operation. This position handles customer inquiries, service progress updates, work orders, time postings, and customer profiles. It also supports warranty claims, inventory records, filing systems, and technician efficiency reports.
Key Responsibilities:
- Respond promptly to internal and external customer inquiries
- Provide timely updates on service progress
- Open, track, prepare, and close work orders
- Post accurate time and correct entries as directed
- Process warranty and product improvement claims
Requirements:
- Knowledge of office procedures
- Basic knowledge of accounting practices
- Experience with Microsoft Office Suite
- Ability to organize and direct workflow
- Strong customer service focus and multitasking ability
Bring customer service, work order coordination, and accurate record-keeping skills to Brandt's Regina Truck and Trailer location.
Service Writer Work Order Coordinator in Regina employer: Brandt Group of Companies
Brandt is an exceptional employer that prioritizes employee growth and development within the vibrant agriculture sector of Southern Alberta. With a strong focus on fostering a high-performing team, Brandt offers competitive benefits, a collaborative work culture, and ample opportunities for professional advancement, making it an ideal place for those seeking meaningful and rewarding careers in agriculture management.
