Brandt Group of Companies seeks a dedicated Customer Support Auditor to elevate contact center quality. You will observe calls, conduct audits, and deliver timely feedback to frontline teams, aiming for improved customer satisfaction and service consistency.
The role emphasizes resolving escalations, supporting branches, and driving continuous process improvements in a fast-paced environment. Strong communication and Microsoft Office skills are valued; EN/FR bilingualism is a plus.
Call Center Quality Auditor & Performance Coach in Regina employer: Brandt Group of Companies
Brandt is an exceptional employer that prioritizes employee growth and development within the vibrant agriculture sector of Southern Alberta. With a strong focus on fostering a high-performing team, Brandt offers competitive benefits, a collaborative work culture, and ample opportunities for professional advancement, making it an ideal place for those seeking meaningful and rewarding careers in agriculture management.
