At a Glance
- Tasks: Support service operations by managing work orders and customer updates.
- Company: Join Brandt Tractor Ltd, a leader in the equipment industry.
- Benefits: Full-time position with opportunities for growth and development.
- Other info: Great chance to kickstart your career in a supportive team.
- Why this job: Be the go-to person for customer service and documentation in a dynamic environment.
- Qualifications: Knowledge of office procedures and Microsoft Office; strong multitasking skills.
The predicted salary is between 42750 - 52250 $ per year.
Apply office procedures, customer service, and work-order skills as a Service Writer with Brandt Tractor Ltd in Edmonton. Support service operations.
This full-time Service Writer supports the Service Manager at Brandt's Compact Construction Equipment location.
The position maintains accurate, timely reports and records while coordinating customer updates, work orders, warranty claims, and service documentation.
Microsoft Office, accounting knowledge, and mechanical terminology support the work.
Key Responsibilities
- Respond promptly to internal and external customer inquiries
- Provide timely service-progress updates to customers
- Open, track, prepare, and close work orders
- Post time accurately and correct work-order entries
- Process warranty and product improvement claims
Requirements
- Knowledge of office procedures
- Basic knowledge of accounting practices
- Experience with Microsoft Office Suite
- Ability to organize and direct workflow
- Strong customer service focus and multitasking ability
Bring customer service, documentation, and work-order coordination skills to Brandt Tractor Ltd's Edmonton service department.
Service Writer in Edmonton employer: Brandt Group of Companies
Brandt is an exceptional employer that prioritizes employee growth and development within the vibrant agriculture sector of Southern Alberta. With a strong focus on fostering a high-performing team, Brandt offers competitive benefits, a collaborative work culture, and ample opportunities for professional advancement, making it an ideal place for those seeking meaningful and rewarding careers in agriculture management.
