Build customer relationships and grow parts revenue as a Hybrid Customer Support Advisor with Brandt Tractor Ltd in Cambridge. Full-time work supports construction and forestry customers.
This Customer Support Advisor role promotes and sells parts and services while providing after-sales support. You will prospect accounts, cultivate relationships, visit customers, and maintain communication with new and existing customers. The role also supports quotes, orders, deliveries, returns, complaints, and territory planning.
Key Responsibilities:
- Prospect and cold call accounts to promote products and incentives
- Visit customers daily to maximize parts and service sales
- Maintain customer records, call reports, and opportunity details
- Follow up on complaints and communicate resolutions internally
- Assist parts personnel with quotes, orders, deliveries, and returns
Requirements:
- Previous sales experience within the industry
- Valid driver's license with a clean driver's abstract
- Ability to travel throughout the assigned territory
- Strong customer relationship-building and time management skills
- Parts or heavy equipment journeyperson ticket considered an asset
Apply customer support, territory sales, and parts knowledge to strengthen Brandt relationships and service revenue in Cambridge.
Customer Support Sales Advisor in Cambridge employer: Brandt Group of Companies
Brandt is an exceptional employer that prioritizes employee growth and development within the vibrant agriculture sector of Southern Alberta. With a strong focus on fostering a high-performing team, Brandt offers competitive benefits, a collaborative work culture, and ample opportunities for professional advancement, making it an ideal place for those seeking meaningful and rewarding careers in agriculture management.
