Build customer relationships and grow parts revenue as a Customer Support Advisor with Brandt Tractor Ltd in Ayr. Promote services through field sales.
This Customer Support Advisor position focuses on selling parts and services while supporting new and existing customers after sales. You will prospect accounts, conduct customer visits, and maintain communication that resolves issues and strengthens loyalty. The work combines territory planning, sales reporting, customer records, and coordination with parts and management teams.
Key Responsibilities:
- Prospect and cold call accounts to promote products and incentives
- Visit customers daily to increase parts and service revenue
- Maintain customer communication, records, quotes, and opportunity notes
- Execute annual territory plans and update target lists
- Follow up on complaints and communicate resolutions to managers
Requirements:
- Previous sales experience within the industry
- Valid driver's license and clean driver's abstract
- Ability to travel and work flexible hours
- Strong customer relationship-building and time management skills
- Parts or heavy equipment journeyperson ticket considered an asset
Bring territory sales, customer support, and parts knowledge to Brandt Tractor Ltd's Customer Support Advisor position in Ayr.
Customer Support Advisor Ayr employer: Brandt Group of Companies
Brandt is an exceptional employer that prioritizes employee growth and development within the vibrant agriculture sector of Southern Alberta. With a strong focus on fostering a high-performing team, Brandt offers competitive benefits, a collaborative work culture, and ample opportunities for professional advancement, making it an ideal place for those seeking meaningful and rewarding careers in agriculture management.
