Support service operations with customer communication and records accuracy as a Service Writer at Brandt Peterbilt in Estevan. This is a full-time position.
The Service Writer assists the Service Manager by maintaining accurate, timely reports and records for the Service Department. You will handle inquiries, control work orders, update customer profiles, maintain files, and support warranty claims. The position requires office procedures, desktop applications, and accounting knowledge.
Key Responsibilities:
- Field internal and external Service Department customer inquiries
- Open, control, close, and invoice directed work orders
- Maintain service library information, bulletins, and manuals
- Update customer profiles using work order information
- Process warranty or product improvement claims when required
Requirements:
- High School Diploma or equivalent experience
- Experience using Microsoft Office and internet functions
- Knowledge of office procedures and basic accounting practices
- General understanding of mechanical or technical terms preferred
Apply service coordination, customer communication, and records management skills supporting Brandt Peterbilt's Estevan Service Department.
Service Writer Estevan Peterbilt in Alameda employer: Brandt Group of Companies
Brandt is an exceptional employer that prioritizes employee growth and development within the vibrant agriculture sector of Southern Alberta. With a strong focus on fostering a high-performing team, Brandt offers competitive benefits, a collaborative work culture, and ample opportunities for professional advancement, making it an ideal place for those seeking meaningful and rewarding careers in agriculture management.
