Brainial in Utrecht is seeking a Customer Success Manager for the DACH region. You will own a portfolio of German-speaking clients, ensure rapid value and adoption of our AI-driven bid platform, and collaborate with Sales, Support and Product.
You’ll run German-language training, tailor onboarding to client goals, monitor adoption and renewal health, and help scale usage across large accounts while reporting to leadership.
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DACH Customer Success Manager - Onboard & Grow in AI SaaS employer: Brainial
At Brainial, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our hybrid working model allows you to balance your professional and personal life while collaborating with an international team of experts in Utrecht. With a strong focus on employee growth, competitive salaries, and unique benefits like a corporate gym and mental health programs, we empower our Customer Success Managers to thrive and make a meaningful impact for our clients in the Benelux region.