Lead enterprise continuous improvement at Pacific Blue Cross in Burnaby, using Lean methods, process mapping, and data-driven value measurement.
As Senior Specialist, Continuous Improvement, you will support the Continuous Improvement team under managerial supervision. The position leads transformation initiatives, mentors team members, and aligns improvement work with ePMO. It connects business, technology, change management, and operational partners to create measurable outcomes.
Key Responsibilities:
- Scale enterprise continuous improvement frameworks, tools, and templates
- Prioritize operational issues with ePMO and business leaders
- Track baseline metrics, error rates, cycle times, and benefits
- Lead cross-functional transformation across Claims and Group Services
- Translate automation changes into training and release documentation
Requirements:
- Bachelor's degree in business, operations, finance, engineering, or related field
- Minimum five years leading Continuous Improvement, Lean, or transformation initiatives
- Training or certification in Lean, Six Sigma, or process analysis
- Intermediate proficiency with Excel, PowerPoint, and Word
- Insurance systems familiarity, including ACES or AdjudiCare, is an asset
Apply continuous improvement, Lean, analytical, and stakeholder skills to measurable transformation at Pacific Blue Cross in Burnaby.
Senior Continuous Improvement Specialist in Burnaby employer: Brainhunter Systems Ltd
At Brainhunter, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our employees to thrive. Our hybrid work model allows for flexibility while working on impactful projects in the heart of downtown Toronto, providing opportunities for professional growth and development in the rapidly evolving field of Guidewire integrations. Join us to be part of a team that values your expertise and supports your career aspirations in a meaningful way.
