Elevate your career with Assured Automotive as a Customer Service Representative. Deliver exceptional service and support in collision repair across multiple channels: in-person, by phone, and via email.
Assured Automotive is seeking a motivated Customer Service Representative to enhance the client experience. You will manage relationships with customers and insurance partners while providing vital administrative support. This role emphasizes engaging customer interactions, effective communication, and meticulous documentation throughout the repair process.
Key Responsibilities:
- Execute the WOW Operating Way consistently
- Schedule vehicle repair appointments efficiently
- Process insurance assignments in a timely manner
- Prepare accurate repair orders and documentation
- Record all communications with customers and insurance partners
Requirements:
- High School Diploma required
- Minimum 1 year of Customer Service experience
- Strong oral and written communication skills
- Proficient with the Google platform and Microsoft Office
- Valid driver's license required
Contribute to operational excellence and positively impact customer satisfaction at Assured Automotive.
Customer Service Representative at Assured Automotive employer: Boyd Group
Assured Automotive is an excellent employer for those seeking a rewarding role as an Auto Body Detailer, offering competitive pay and comprehensive benefits in a dynamic, high-volume environment. Our work culture emphasizes teamwork, quality, and customer satisfaction, providing ample opportunities for employee growth and development while maintaining a safe and clean workspace. Join us to be part of a dedicated team that values your contributions and fosters a supportive atmosphere.
