At a Glance
- Tasks: Deliver top-notch customer service while coordinating rentals and managing repair orders.
- Company: Join Assured Automotive, a leader in collision repair across Western and Central Canada.
- Benefits: Gain valuable experience, work in a supportive team, and enjoy flexible hours.
- Other info: Perfect opportunity for those looking to grow in a dynamic automotive environment.
- Why this job: Be the friendly face that helps customers through their repair journey and makes a difference.
- Qualifications: High school diploma and at least one year of customer service experience required.
The predicted salary is between 42750 - 52250 $ per year.
Deliver exceptional customer service at Assured Automotive while coordinating rental vehicles, towing requests, and repair-order administration.
Communicate clearly with customers and insurance personnel.
The Customer Service Administrator supports collision repair facilities and helps team members achieve key performance indicators.
You will greet customers, manage confirmations, reconcile repair orders, and monitor accounts receivable.
The work requires Google platform and Microsoft Office knowledge, accurate administration, and effective multitasking.
Assured Automotive is part of The Boyd Group, serving Western and Central Canada.
Key Responsibilities
- Execute the WOW Operating Way plan consistently
- Greet customers positively in person and by phone
- Confirm rentals, reservations, towing requests, and customer appointments
- Communicate updates with customers and insurance claims personnel
- Reconcile repair orders and monitor store accounts receivable
Requirements
- High school diploma or equivalent
- At least one year of similar customer service experience
- Effective verbal and written communication skills
- Google platform and Microsoft Office knowledge
- Valid driver's license and strong attention to detail
Apply customer service, administrative accuracy, and communication skills while supporting Assured Automotive collision repair operations.
Customer Service Administrator Collision Repair in Chelmsford employer: Boyd Group
Assured Automotive is an excellent employer for those seeking a rewarding role as an Auto Body Detailer, offering competitive pay and comprehensive benefits in a dynamic, high-volume environment. Our work culture emphasizes teamwork, quality, and customer satisfaction, providing ample opportunities for employee growth and development while maintaining a safe and clean workspace. Join us to be part of a dedicated team that values your contributions and fosters a supportive atmosphere.
