Boundary Bay Veterinary Specialty Hospital (BBVSH) | Surrey, BC
Boundary Bay Veterinary Specialty Hospital is looking for a compassionate and motivated Veterinary Assistant (VA) to join our Cardiology team.
About Boundary Bay Veterinary Specialty Hospital (BBVSH)
Boundary Bay Veterinary Specialty Hospital (BBVSH) is a 24/7 emergency and specialty veterinary hospital dedicated to providing exceptional care to our patients and clients.
Our hospital brings together a diverse team of veterinary specialists, emergency veterinarians, registered veterinary technologists, veterinary assistants, client service representatives, and support professionals who work collaboratively to provide high-quality patient and client care.
Join the BBVSH team and be part of a hospital committed to advancing veterinary care while supporting the people who make that care possible.
Job Summary
This is an exciting opportunity for someone who enjoys working in a specialized veterinary environment, is interested in supporting advanced cardiac diagnostics and patient care, and enjoys working in a focused, fast-paced specialty environment.
Responsibilities
Patient Care & Clinical Support
- Input patient information into the Echo machine prior to patient arrival.
- Assist the veterinary team with physical exams, echocardiograms, blood collection, catheter placement, radiographs, abdominocentesis, thoracocentesis, and pericardiocentesis.
- Demonstrate an understanding of each patient's presenting concern and reason for the visit.
- Safely restrain patients using Fear Free techniques, including patients who may be fearful or aggressive.
- Handle all patients with care and compassion.
- Run in-house laboratory tests, including chemistry profiles, CBCs, and PCV/TS.
Client Communication & Documentation
- Intake appointments and communicate with clients regarding visit goals and patient concerns.
- Accurately document patient histories and visit summaries in EzyVet for all appointments.
- Engage with clients in a friendly and professional manner, addressing questions and providing updates on patient health.
- Process client billing and assist with appointment scheduling.
- Complete computer-based administrative tasks, including billing and sending client reminders.
Cardiac Surgery Support
- Support cardiac surgeries by preparing and cleaning the surgery room.
- Assist with patient preparation and intraoperative support.
- Operate fluoroscopy as required.
- Clean and sterilize surgical instruments.
General Department Support
- Perform general housekeeping duties, including sweeping and mopping.
- Clean the echocardiogram table, probes, and machine.
- Take out garbage and assist with laundry.
- Help maintain a clean, organized, and safe working environment.
The Ideal CandidateWe are looking for someone who:
- Demonstrates a strong willingness to learn and expand their knowledge of veterinary care and services.
- Fosters a warm, positive, and low-stress environment for both patients and clients.
- Demonstrates a compassionate and nurturing attitude toward animals and people.
- Remains calm, composed, and adaptable in fast-paced or changing situations.
- Works efficiently and independently when completing assigned tasks.
- Takes initiative and demonstrates strong organizational and time-management skills.
- Communicates effectively and professionally with clients and team members.
- Performs well under pressure and in a focused, dimly lit environment.
- Is able to safely lift and assist with patients weighing up to 120 lbs (approximately 50 kg) with two-person assistance.
- Is available and willing to participate in our ICU on-call rotation.
Schedule
- 10-hour shifts, Tuesday to Friday
- Weekend availability required
Contact Details:
Boundary Bay Veterinary Specialty Hospital Inc. Recruitment Team
