Leader, Quality in Pointe-Claire

When applicable, Bombardier promotes flexible and hybrid work policies. At Bombardier, we design, build and maintain the world’s peak‑performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together. Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what’s possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Bombardier’s Benefits Program

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program

What are your contributions to the team?

• Lead the Completion Supplier Quality Management teams, ensuring strong alignment with business priorities and operational needs.
• Drive daily execution and team priorities while maintaining a structured long‑term continuous improvement roadmap.
• Supervise and support a team acting as the key liaison between supplier corrective action teams and operations management.
• Partner closely with the Corrective Action Manager to deploy proactive and reactive containment strategies, reducing supplier quality issues related disruptions and non‑standard work.
• Manage supplier non‑conformities, line checks, and quality disclosures directly on the production floor.
• Coach and develop the team in effective data gathering, problem definition, 4‑blocker preparation, and clear executive‑level presentations.
• Represent Supplier Quality in key forums such as Operations Corrective Action Reviews, supplier calls, quality reviews, and weekly, monthly, and quarterly intersite or supplier meetings to drive performance improvement.
• Demonstrate strong leadership, entrepreneurial mindset, project management capability, and a high level of accountability and teamwork.
• Support, mentor, and motivate Supplier Quality Analysts to ensure product conformity and foster a culture of continuous improvement.
• Apply structured problem‑solving methodologies including Six Sigma, Kaizen, and other quality tools to reduce supplier non‑conformities and recurring issues.
• Maintain and continuously develop team competencies while ensuring compliance with internal quality systems, tools, and documentation (QDs, QADs, QAPIs).
• Actively support daily production floor meetings, ensuring clear communication of priorities and consistency across shifts.
• Assist management in collecting data, preparing analyses, and delivering impactful presentations for decision‑making.
• Collaborate cross‑functionally with other departments and suppliers to resolve critical issues and deploy effective containment plans at supplier sites.

How to thrive in this role?

• University degree in technical field, quality management, or project management.
• Minimum of 5 years’ management experience in Quality, Supplier Quality, or Continuous Improvement.
• Strong knowledge of Quality Management Systems in a manufacturing environment (AS9100, ISO, SMS).
• Familiarity with unionized environments and collective agreements (considered an asset).
• Excellent interpersonal, negotiation, and analytical skills.
• Ability to manage time and priorities effectively in a fast‑paced setting.
• High standards of ethics, integrity, and accountability, with a positive and solution-oriented mindset.
• Experience or knowledge in supplier audits (process and product).
• Proficient in structured and analytical problem‑solving techniques (Kepner Tregoe is an asset).
• Effective communicator at all levels of the organization.
• Knowledge of quality tools such as Andon, containment, and corrective action methodologies.
• Understanding of technical drawings, GD&T, and CATIA (asset).
• Experience with CAPA processes and cost of poor quality (COPQ) reduction planning.
• Familiarity with aircraft systems and structures.
• Strong skills in statistics and computer software.
• Knowledge of product conformity and certification requirements.
• Understanding of airworthiness regulations.

Now that you can see yourself in this role, apply and join the Bombardier Team! Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals. Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.