Elevate your career as the Director of Program Customer Management at Bombardier, where hybrid work policies promote flexibility. Drive excellence in aerospace with over 15 years of experience as a collaborative leader.
As the Director of Program Customer Management, you will lead a high-performing team, manage customer requests across aircraft platforms, and ensure timely delivery of solutions. With a focus on customer experience and technical feasibility, your strategic partnerships will enhance cross-functional collaboration. Your contributions will directly impact profitability and operational excellence across the organization.
Key Responsibilities: • Authorize aircraft-specific configuration profiles for production • Serve as a strategic partner to Sales teams for response strategies • Ensure profitability through pricing and proposal recommendations • Align stakeholders across Engineering, Supply Chain, and Finance • Lead continuous improvement initiatives in customer request management
Requirements: • Over 15 years of aerospace industry experience • University degree in Engineering or Business Administration • Proven ability to build strategic relationships • Strong knowledge of configuration and change management principles • Bilingual proficiency in English and French
Lead exceptional customer management initiatives at Bombardier and foster a culture of innovation and operational excellence. #J-18808-Ljbffr
Director of Customer Management at Bombardier in Dorval employer: Bombardier
At Bombardier, we pride ourselves on being an exceptional employer, offering a dynamic hybrid work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities and the chance to influence cutting-edge aerospace technology, all while ensuring the highest safety standards for our global clients. Join us in shaping the future of aviation and enjoy the unique advantage of working with a leader in the industry, where your contributions truly matter.
