BMW Group Canada is seeking a Senior Service Retention Specialist to design and drive customer retention initiatives across BMW and MINI service networks. You will lead program development, analytics, and cross‑functional collaboration to maximize retailer profitability and customer loyalty.
You will partner with CRM, Marketing and Retailers to implement service opportunities, manage Service Inclusive offerings, and drive active customer conversions through data-driven strategies and effective
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Senior Service Retention Strategist - Drive Loyalty & Growth in Richmond Hill employer: BMW Group
At BMW of North America, we pride ourselves on being an exceptional employer that fosters a culture of responsibility, appreciation, and transparency. As a Technical Instructor/Developer in Ontario, CA, you will not only enjoy competitive benefits like medical, dental, and vision insurance, but also generous PTO and a supportive work environment that encourages professional growth and innovation. Join us to inspire others with your passion for automotive technology while enjoying the unique advantages of working for a leading brand in the industry.
