At a Glance
- Tasks: Manage offer creation and drive process improvements in a dynamic marketing environment.
- Company: Join BMO, a leading bank committed to positive change and innovation.
- Benefits: Competitive salary, health insurance, tuition reimbursement, and retirement savings plans.
- Other info: Inclusive workplace with growth opportunities and support for your career development.
- Why this job: Make a real impact by improving marketing operations and enhancing customer experiences.
- Qualifications: 3-5 years of experience, strong problem-solving skills, and data-driven decision-making.
The predicted salary is between 50000 - 120000 $ per year.
The Offer Operations team supports the Marketing function at Blue Rewards in the execution and setup of offers. With that mandate of reducing risk, improving time to market and driving efficiency, Offer Operations lives at the intersection of Marketing, Ops, and Technology.
As a member of the Offers Operations team, you will become an expert on the systems and processes required to setup offers with the end goal of driving process improvement and operational rigour to how we deliver offers across the organization.
How You Will Make Impact
- Manage day-to-day offer creation in Marketing. From intake to execution, ensure all offers go live on time and are free from error.
- Lead and deliver projects and initiatives in the Offers domain.
- Help drive process improvement and business enablement.
- Improve documentation on the offer creation process.
- Help the team get better clarity and understanding of the inputs, outputs and systems involved in offer creation.
- Measure current state performance in offer creation – help the team understand opportunities for improvement and create a measurement methodology to track the effectiveness of said improvements.
- Develop and drive process improvements to our Marketing Operations ecosystem.
- Suggest and deliver ideas to help serve collectors faster, reduce risk and improve post live monitoring.
Qualifications
- Minimum of 3-5 years of related work experience.
- Skilled problem solver. Good at narrowing in on the root causes of issues.
- Naturally curious – wants to understand how things work under the surface.
- Data driven decision maker, comfortable manipulating and interpreting data.
- Effective communicator, able to simplify complex or technical topics in a clear and concise manner.
- Experience with process mapping and process improvement are a plus.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Senior Offers Operations Specialist in Toronto employer: BMO
BMO Financial Group is an exceptional employer, offering a dynamic work environment in the heart of Toronto where legal professionals can thrive. With a strong commitment to employee growth, BMO provides extensive training, mentorship, and opportunities for career advancement, all while fostering a culture of diversity and inclusion. Employees enjoy a comprehensive benefits package, including health insurance, tuition reimbursement, and retirement savings plans, making it a rewarding place to build a meaningful career.
