At a Glance
- Tasks: Lead advanced network troubleshooting and resolve complex incidents for BMO.
- Company: Join BMO, a leader in financial services with a focus on innovation.
- Benefits: Hybrid work schedule, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for on-call support and incident response.
- Why this job: Make a real impact by ensuring network reliability and supporting critical infrastructure.
- Qualifications: 7+ years with Check Point and Juniper firewalls; strong routing and switching skills.
The predicted salary is between 108000 - 132000 $ per year.
Lead advanced network troubleshooting for BMO across a hybrid schedule, specializing in Check Point, Juniper firewalls, and critical incident response. You serve as the highest technical escalation point within NOC operations. You resolve complex routing, switching, firewall, wireless, VPN, and connectivity incidents. You also support major incidents, migrations, recovery activities, and root cause analysis.
Key Responsibilities:
- Own escalated network tickets through resolution and documented closure
- Lead complex routing, switching, firewall, wireless, and VPN troubleshooting
- Analyze packets, traffic, logs, monitoring data, and telemetry
- Support major incident response and service restoration activities
- Develop permanent corrective solutions through root cause analysis
Requirements:
- Seven-plus years with Check Point and Juniper firewalls
- Five-plus years in routing, switching, and infrastructure engineering
- Experience with Cisco, ACI, and F5 load balancers
- Five years of packet capture and protocol analysis
- Availability for hybrid work and on-call after-hours support
Apply advanced firewall expertise, network analysis, and escalation leadership to support BMO’s infrastructure reliability and service levels.
Senior Network Escalation Analyst in Toronto employer: BMO
BMO Financial Group is an exceptional employer, offering a dynamic work environment in the heart of Toronto where legal professionals can thrive. With a strong commitment to employee growth, BMO provides extensive training, mentorship, and opportunities for career advancement, all while fostering a culture of diversity and inclusion. Employees enjoy a comprehensive benefits package, including health insurance, tuition reimbursement, and retirement savings plans, making it a rewarding place to build a meaningful career.