Senior Manager, Electronic Funds Transfer Reporting & Payments Governance in Toronto

Provides enterprise-wide leadership for the Electronic Funds Transfer Reporting (EFTR) Governance function and serves as the second-line Financial Crimes Risk Management lead for payment-related activities. Responsible for establishing and overseeing governance frameworks, regulatory reporting compliance, risk controls, and strategic oversight of all enterprise payment initiatives to ensure compliance with AML/ATF and regulatory requirements while supporting business transformation and innovation.

Provides oversight, monitoring and reporting on financial crime risks for a designated portfolio. Develops and monitors risk management framework that includes the governance framework & practices leveraged across BMO to manage financial crime risks. Provides policies & standards, methodologies and controls that increase transparency, accuracy and consistency across groups. Works with stakeholders to implement the methodology, metrics and program standards for the assigned portfolio to ensure compliance as well as effective monitoring, timely reporting and identification of action plans.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Ensures alignment between values and behaviour that fosters diversity and inclusion. Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Attracts, retains, and enables the career development of top talent. Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.

Provides strategic input into business decisions as a trusted advisor. Might network with industry contacts to gain competitive insights and best practices. Interprets new regulations and assesses impacts to the governance framework. Develops reports on the status of the governance program or framework components to various internal & external stakeholder audiences. Influences and negotiates to achieve business objectives. Identifies emerging issues and trends to inform decision-making. Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution. Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.

Measures the effectiveness of risk governance system and framework; recommends changes as required. Acts as the prime subject matter expert for internal/external stakeholders. Ensures alignment between stakeholders. Represents the risk program / governance structure during internal/external regulatory audits and/or examinations. Designs and produces regular and ad-hoc reports, and dashboards. Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis and reporting.

Leads the development of the communication strategy focusing on positively influencing or changing behaviour. Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Manages the review and sign-off process for relevant regulatory reporting. May provide specialized support for other internal and external regulatory requirements. Administers and maintains financial crime risk program activities in adherence to all policies, procedures and established processes.

Identifies potential risk situations/ impacts, and makes recommendations or escalates to the manager, as per guidelines. Develops and maintains in-depth knowledge of business and related risk management requirements and legislative/ regulatory directives and guidance. Builds effective relationships with internal/external stakeholders e.g. business stakeholders and Corporate Support Areas (CSAs) in providing ‘second line of defense’ financial crime risk management support. Manages databases and provides support for analysis, forecasting and/or data visualization, ensuring adherence with data governance standards. Analyzes data and information to provide insights and recommendations; includes identification of risk impacts for new processes and workflows related to initiatives. Coordinates and monitors the review and sign-off of attestations and reporting. Maintains tools and templates for financial crime risk programs (e.g., AML Legislative Compliance Program), as required.

Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine. Implements changes in response to shifting trends. Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• In-depth / expert knowledge of financial crime risk management practices.
• In-depth / expert knowledge of the designated business / product portfolio.
• In-depth / expert knowledge of regulatory requirements.
• In-depth / expert knowledge of quantitative techniques and economic capital methodologies.
• In-depth / expert knowledge & experience with risk policy frameworks; quality control / testing frameworks.
• Seasoned professional with a combination of education, experience and industry knowledge.
• Verbal & written communication skills - In-depth / Expert.
• Analytical and problem solving skills - In-depth / Expert.
• Influence skills - In-depth / Expert.
• Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
• Able to manage ambiguity.
• Data driven decision making - In-depth / Expert.