At a Glance
- Tasks: Lead customer remediation programs and enhance KYC processes for Canadian Business Banking.
- Company: Join a leading Canadian bank focused on customer experience and compliance.
- Benefits: Competitive salary, professional development, and opportunities for career advancement.
- Other info: Collaborative environment with a focus on continuous improvement and relationship management.
- Why this job: Make a real impact on customer experiences while driving process improvements.
- Qualifications: Experience in KYC, strong communication skills, and a knack for process improvement.
The predicted salary is between 82800 - 101200 $ per year.
Elevate Canadian Business Banking's customer remediation program as a KYC & Remediation Manager.
Oversee critical data enhancements, manage external calling teams, and drive process improvements.
In this role, you will lead efforts to strengthen customer profile data for KYC and Tax monitoring.
Collaborating with an external team and internal resources, you will ensure smooth execution and continuous improvement of customer processes.
Managing key relationships with leadership, service personnel, and risk partners is essential for success.
Key
Responsibilities
- Drive the delivery of the customer remediation program
- Monitor existing processes and address deficiencies
- Identify and implement opportunities for improvement
- Manage key relationships with internal and external teams
- Oversee smooth change management of initiatives
Requirements
- Experience in KYC and customer remediation programs
- Strong knowledge of operational risk and compliance
- Ability to lead teams and manage relationships
- Excellent communication and organizational skills
- Proven track record in process improvement initiatives
Utilize your expertise in KYC and remediation to enhance customer experiences in Canadian Business Banking. #J-18808-Ljbffr
KYC & Remediation Manager Role in Toronto employer: BMO
BMO Financial Group is an exceptional employer, offering a dynamic work environment in the heart of Toronto where legal professionals can thrive. With a strong commitment to employee growth, BMO provides extensive training, mentorship, and opportunities for career advancement, all while fostering a culture of diversity and inclusion. Employees enjoy a comprehensive benefits package, including health insurance, tuition reimbursement, and retirement savings plans, making it a rewarding place to build a meaningful career.
