Drive balance growth strategy for BMO’s Canadian credit card portfolios through governance, risk oversight, and profitability optimization. Support retail and small business programs. As Manager, Balance Growth & Special Initiatives, you will implement new strategies and continuously optimize existing programs. Your work spans balance transfer initiatives, pre-delinquency testing, digital enhancements, automation, and customer experience. You will coordinate with finance, credit risk, collections, analytics, operations, marketing, and customer contact center partners. Key Responsibilities:
Govern balance growth strategy across Canadian credit card portfolios Implement tests, procedural improvements, digital enhancements, and automation Maintain program policies, procedures, disclosures, and marketing materials Support strategic pricing plans and resolve customer escalations Manage campaign reporting and ongoing P&L performance Requirements:
Bachelor degree or equivalent experience, with six to eight years Two to three years of business experience required Strong business case creation and deck development skills Analytical, problem-solving, influence, and data-driven decision-making skills Accounting or Finance designation such as CPA or CFA is an asset Apply analytical leadership, financial management, and cross-functional collaboration to BMO balance growth and credit card initiatives.
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Credit Card Balance Growth Manager in Toronto employer: BMO
BMO Financial Group is an exceptional employer, offering a dynamic work environment in the heart of Toronto where legal professionals can thrive. With a strong commitment to employee growth, BMO provides extensive training, mentorship, and opportunities for career advancement, all while fostering a culture of diversity and inclusion. Employees enjoy a comprehensive benefits package, including health insurance, tuition reimbursement, and retirement savings plans, making it a rewarding place to build a meaningful career.
