BMO Financial Group is seeking a Manager - AI Operations to lead monitoring, optimization and governance of AI-enabled capabilities within the Virtual Connect contact centre. The role partners with product, technology, analytics and risk to ensure AI solutions deliver measurable value and meet enterprise standards.
The candidate will support AI initiatives, interpret business results, manage risk, and develop communications for leadership.
AI Operations Lead: Strategy, Governance & Insights in Ottawa employer: BMO
BMO Financial Group is an exceptional employer, offering a dynamic work environment in the heart of Toronto where legal professionals can thrive. With a strong commitment to employee growth, BMO provides extensive training, mentorship, and opportunities for career advancement, all while fostering a culture of diversity and inclusion. Employees enjoy a comprehensive benefits package, including health insurance, tuition reimbursement, and retirement savings plans, making it a rewarding place to build a meaningful career.
