BMO Virtual Connect seeks a bilingual Fraud Specialist to handle inbound customer calls related to fraud and to perform investigations in alignment with financial crime standards. You will identify threats, document findings, and escalate where necessary while supporting data-driven insights and process improvements.
This role emphasizes collaboration with internal stakeholders, rigorous adherence to SLAs, and ongoing monitoring of financial crime trends.
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Bilingual Inbound Fraud Investigator β French/English employer: BMO
BMO Financial Group is an exceptional employer, offering a dynamic work environment in the heart of Toronto where legal professionals can thrive. With a strong commitment to employee growth, BMO provides extensive training, mentorship, and opportunities for career advancement, all while fostering a culture of diversity and inclusion. Employees enjoy a comprehensive benefits package, including health insurance, tuition reimbursement, and retirement savings plans, making it a rewarding place to build a meaningful career.