BMO Virtual Connect is seeking a Bilingual Fraud Specialist to handle inbound customer calls related to fraud. The role involves investigating activity, documenting findings, and escalating when needed.
You’ll analyze data, prepare reports and contribute to process improvements while adhering to risk frameworks and regulatory requirements. The position requires strong French and English communication, a customer-focused mindset, and the ability to work within defined SLAs and operating hours
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Bilingual Fraud Specialist - Inbound Calls (French & English) employer: BMO
BMO Financial Group is an exceptional employer, offering a dynamic work environment in the heart of Toronto where legal professionals can thrive. With a strong commitment to employee growth, BMO provides extensive training, mentorship, and opportunities for career advancement, all while fostering a culture of diversity and inclusion. Employees enjoy a comprehensive benefits package, including health insurance, tuition reimbursement, and retirement savings plans, making it a rewarding place to build a meaningful career.
