BMO Financial Group in Canada is hiring for a Consumer Collections Specialist who reviews delinquent accounts and advises customers on payment strategies. You will deliver service and sales within approved procedures, supporting teams with training and quality audits.
The role focuses on loss mitigation for non-performing accounts, handling calls, and maintaining accurate documentation while building trust and maintaining confidentiality.
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Bilingual Collections & Relationship Specialist employer: BMO
BMO Financial Group is an exceptional employer, offering a dynamic work environment in the heart of Toronto where legal professionals can thrive. With a strong commitment to employee growth, BMO provides extensive training, mentorship, and opportunities for career advancement, all while fostering a culture of diversity and inclusion. Employees enjoy a comprehensive benefits package, including health insurance, tuition reimbursement, and retirement savings plans, making it a rewarding place to build a meaningful career.