Monitor mission-critical systems at BMO as an IT Operations Analyst, using incident triage and automated recovery in a 24/7/365 environment.
This Technology position supports BMO's infrastructure, applications, security, and business service levels. You will investigate incidents, deploy automated code, and coordinate restoration activities. The work includes service desk support, production changes, testing cycles, and deployment execution.
Key Responsibilities:
- Monitor infrastructure, applications, security, and business transactions
- Triage incidents and execute automated recovery scripts
- Deploy automated code to production environments
- Coordinate incident management and third-party provider engagement
- Support deployments and resolve implementation issues
Requirements:
- Typically one to two years' IT or business experience
- Bachelor's degree in computer science, engineering, information systems, mathematics, or business
- Understanding of monitoring, logging, and alerting operating standards
- Knowledge of support and operations practices, concepts, and technology
- In-depth analytical, problem-solving, communication, collaboration, and influence skills
Apply operational analysis, incident investigation, and technology support skills to help maintain BMO's critical production services.
IT Operations Analyst Incident Management in Barrie employer: BMO
BMO Financial Group is an exceptional employer, offering a dynamic work environment in the heart of Toronto where legal professionals can thrive. With a strong commitment to employee growth, BMO provides extensive training, mentorship, and opportunities for career advancement, all while fostering a culture of diversity and inclusion. Employees enjoy a comprehensive benefits package, including health insurance, tuition reimbursement, and retirement savings plans, making it a rewarding place to build a meaningful career.
