At a Glance
- Tasks: Lead AI operations, monitor performance, and ensure governance of AI solutions in a dynamic contact centre.
- Company: Join BMO Financial Group, a leader in financial services with a focus on innovation.
- Benefits: Enjoy competitive salary, health benefits, and opportunities for professional growth.
- Other info: Be part of a forward-thinking team with excellent career advancement opportunities.
- Why this job: Make an impact by optimizing AI capabilities and collaborating with diverse teams.
- Qualifications: Experience in AI operations, analytics, and strong communication skills required.
The predicted salary is between 135000 - 165000 $ per year.
BMO Financial Group seeks a Manager - AI Operations to oversee monitoring, optimization, and governance of AI-enabled capabilities within the Virtual Connect contact centre, including Amazon Connect analytics and IVR.
You will collaborate with product, technology, analytics, and risk to ensure AI solutions deliver value and meet standards.
You will support the Platform Product Owner in executing AI initiatives, interpret results, manage risk, and communicate with leadership.
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AI Operations Lead employer: BMO
BMO Financial Group is an exceptional employer, offering a dynamic work environment in the heart of Toronto where legal professionals can thrive. With a strong commitment to employee growth, BMO provides extensive training, mentorship, and opportunities for career advancement, all while fostering a culture of diversity and inclusion. Employees enjoy a comprehensive benefits package, including health insurance, tuition reimbursement, and retirement savings plans, making it a rewarding place to build a meaningful career.
