Associate, KYC Requirements & Outreach in Toronto

BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world.

Reporting to the Vice President, KYC Requirements & Outsourcing, the Associate, KYC Requirements & Outsourcing will be expected to manage the vendor relationship, assist in identifying appropriate AML documentation for CM and cross-operating group customers, support determining appropriate Outreach messaging and mechanisms, as well as offer outsourced partners appropriate escalation paths. The role involves identifying process friction points with proposed solutions and may extend to identifying friction within processes owned by other teams, requiring significant collaboration with our business partners. This role will provide an opportunity to develop expertise in AML KYC as it applies to CM, enhance processes, and deepen understanding of outsourcing and risk management.

Experience:

• 5+ years of KYC and/or Customer Outreach experience within a large, fast-paced financial services firm offering a broad spectrum of Capital Markets products and facing a broad spectrum of Capital Markets clients.
• Customer service orientation, recognizing that the identity/definition of the ‘customer’ may shift depending on the initiative.
• Capital Markets experience - within the business, within an adjacent risk management function, and/or within KYC.
• Treasury and Payment Services experience an asset.
• Track record of refining processes and proposing improvements.
• Comfort directing Analysts in performance of KYC tasks and providing guidance to team members and business partners.
• Comfort in accepting level-appropriate risk and identifying where escalation is appropriate.
• Comfort in communicating with clients and senior stakeholders.
• Familiarity with Fenergo an asset.
• Experience managing an outsourced vendor arrangement an asset.
• Team leadership experience an asset.

Skills:

• Deep knowledge of KYC regulations within Canada, the United States, Europe and Asia.
• Robust working knowledge of MS Office with emphasis on Outlook, Sharepoint, and Excel.
• Contextual appreciation of broader AML governance requirements including record-keeping.
• Familiarity with risk management frameworks.
• Ability to engage and communicate with senior stakeholders clearly and articulately by phone, email, or in person.
• Demonstrated ability to research and propose solutions to identified documentation gaps, whilst flagging risks or opportunities.
• Understanding of the fundamental role of data integrity in managing a large-scale risk management program, including the management of data that supports metrics.
• Relationship building and empathy across a diverse array of stakeholders within the business, project management teams, and AML first and second lines of defence.

Qualifications:

• CAMS, CFCS or equivalent AML certification an asset.

Salary:

The salary range for this role is $80,000 up to $100,000 CAD (subject to the candidate meeting the specific skills, experience, education, and qualification requirements).

BMO offers a comprehensive benefits package including health insurance, tuition reimbursement, accident insurance, life insurance, and retirement savings plans.

BMO is committed to providing an inclusive, equitable, and accessible workplace. Accommodations are available upon request for candidates participating in all aspects of the selection process.