About The Role Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Senior Account Manager you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.
Blacksmith Agency
Account Management
Full time
Remote (USA or Canada)
What You Will Own
Retention across your book: the relationship, the renewal and the early warning when an account is drifting.
Upsells and expansion: finding the next project inside each client and selling it.
A seven-figure annual quota across retention and upsells.
Working with the strategists and delivery team who run the work, so the client hears one clear voice.
What You Need
Agency account management experience. Marketing, digital, creative or advertising agency. This is a must.
A record of keeping clients and selling them more work, with numbers you can walk us through.
Comfort carrying a quota.
Clear, calm communication with senior client stakeholders.
Base plus commission, split 50/50.
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Senior Account Manager (Remote, Ottawa) employer: Blacksmith Agency
At Blacksmith Agency, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Growth Marketing Manager, you'll have the opportunity to lead impactful strategies for diverse clients while working remotely from Calgary, allowing for a flexible work-life balance. We are committed to your professional growth, offering continuous learning opportunities and a supportive environment where your contributions directly influence client success and agency growth.
