Coordinate freight movement and customer updates with Bison Transport as a Customer Service Assistant during standard business hours. Apply accuracy and communication daily.
The Customer Service Assistant supports a regional team coordinating freight and truck movement. You will enter orders, update shipment statuses, secure appointments, and handle customer inquiries. The role requires learning computer systems, industry terminology, Bison's network, and North American geography.
Key Responsibilities:
- Enter complete orders for assigned regional dispatch
- Update customers on shipment status and distribute reports
- Secure and update shipping and delivery appointments
- Build shipper and consignee relationships for scheduling
- Handle customer inquiries pleasantly and efficiently
Requirements:
- Prior transportation or logistics experience is an asset
- Strong analytical and critical thinking skills
- Proven communication and time-management skills
- Accurate data collection and order entry abilities
- Flexibility for future modified shift scheduling
Bring customer service, freight coordination, appointment scheduling, and detail-focused order entry to Bison Transport's regional operations.
Transportation Customer Service Assistant in Mississauga employer: Bison Transport Inc
Bison Transport Inc. is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Senior DevOps Engineer to thrive. With a strong emphasis on employee growth, you will have access to continuous learning opportunities and cutting-edge technologies in a dynamic environment located in the heart of Canada. Join us to be part of a team that values reliability, security, and automation while enjoying a supportive atmosphere that encourages professional development.
