Support freight and truck coordination for Bison's regional team with customer service, shipment reporting, and accurate order entry. Work Monday to Friday.
As a Customer Service Assistant, you will complete administrative work and maintain routine customer contact. Your responsibilities include entering dispatch orders, reporting shipment status, scheduling appointments, and managing inquiries. Learn Bison's systems, network, terminology, and North American geography while supporting transportation operations.
Key Responsibilities:
- Confirm order details and prepare shipments for dispatch
- Produce and distribute regular account status reports
- Maintain appointment details with prescribed lead times
- Coordinate scheduling with shippers and consignees
- Transfer general queue inquiries efficiently and pleasantly
Requirements:
- Exceptional service for internal and external customers
- Ability to communicate in person and by phone
- High attention to detail, accuracy, and integrity
- Strong organizational and multitasking abilities
- Adaptability across varying situations and priorities
Use communication, organization, and transportation coordination skills to keep Bison's regional freight activity accurate and customer-focused.
Freight Coordination Customer Service Assistant in Mississauga employer: Bison Transport Inc
Bison Transport Inc. is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Senior DevOps Engineer to thrive. With a strong emphasis on employee growth, you will have access to continuous learning opportunities and cutting-edge technologies in a dynamic environment located in the heart of Canada. Join us to be part of a team that values reliability, security, and automation while enjoying a supportive atmosphere that encourages professional development.
