Use automotive service knowledge and customer communication skills as a Service Consultant at Birchwood Automotive Group. Support vehicle owners after purchase.
The Service Consultant helps Birchwood Automotive Group achieve high customer satisfaction. You will schedule services and repairs efficiently, maintain current customer communication, and explain repairs and estimated completion times using technology and software. The position reports to the Fixed Operations Manager.
Key Responsibilities:
- Schedule vehicle services and repairs efficiently
- Maintain open, current customer communication
- Explain repairs to varying technical audiences
- Communicate estimated repair completion times
- Complete work orders, invoicing, and internal paperwork
Requirements:
- Service Consultant experience preferred
- Automotive service or sales experience is an asset
- Demonstrated commitment to customer satisfaction
- Strong organization, time management, and attention to detail
- Valid Class 5F driver's license and transportation
Bring customer relationship expertise, technology comfort, and automotive service experience to Birchwood's customer-focused Service Consultant position.
Automotive Service Consultant in Winnipeg employer: Birchwood Hyundai
Birchwood Kia West is an exceptional employer that prioritizes employee satisfaction and growth, offering competitive compensation, a comprehensive benefits package, and numerous career development opportunities. Located in Winnipeg, MB, our vibrant work culture fosters teamwork and continuous improvement, ensuring that every technician can thrive in a fast-paced environment while enjoying the rewards of their hard work. Join us to be part of Manitoba's largest automotive retailer, where your contributions are valued and recognized.