Lead customer satisfaction and service operations as an Assistant Automotive Service Manager with Birchwood Infiniti Nissan. Work Monday through Friday, with some Saturdays.
This full-time Assistant Service Manager oversees the Service Consultant team and supports daily operations. The position covers selling, follow-up, customer retention, technician productivity, and continuous improvement. Strong communication, organization, vehicle repair knowledge, and people management skills are central to the work.
Key Responsibilities:
- Maintain a high level of customer satisfaction
- Oversee the Service Consultant team
- Support selling, follow-up, and customer retention
- Ensure technician productivity goals are met
- Support continuous improvement goals for technicians
Requirements:
- Minimum two years of preferred Service Consultant experience
- Strong technical knowledge of vehicle repairs
- Proven leadership, mentoring, and people management skills
- Exceptional communication and organizational skills
- Valid license, clean record, transportation, and required checks
Bring automotive service experience, customer care, leadership, and organization to Birchwood Infiniti Nissan's service department.
Assistant Automotive Service Manager in Winnipeg employer: Birchwood Automotive Group
Birchwood Steinbach Toyota is an exceptional employer that prioritizes employee growth and satisfaction, offering competitive compensation along with a comprehensive benefits package that includes health coverage, RSP matching, and wellness programs. Our vibrant work culture fosters collaboration and continuous improvement, ensuring that every team member feels valued and empowered to succeed in their roles. Located in Manitoba, we are committed to diversity and inclusion, making Birchwood a rewarding place to build a meaningful career in the automotive industry.
Contact Details:
Birchwood Automotive Group Recruitment Team
