Elevate the customer experience at Birchwood Collision Centre as a Collision Consultant. Utilize your communication skills to manage repairs, inquiries, and follow-ups for customer satisfaction.
As a full-time Collision Consultant, you'll report directly to the Production Manager. This role requires building relationships with customers, clearly communicating repairs and costs, and completing essential paperwork. A suitable candidate will have a strong commitment to customer satisfaction and collaborative teamwork, enhanced by organization and tech skills.
Key Responsibilities:
- Handle customer inquiries via phone and in person
- Explain needed repairs and associated costs
- Follow up with customers to gauge satisfaction
- Complete collision repair order paperwork
- Build rapport and foster strong customer relationships
Requirements:
- Proven commitment to customer satisfaction
- Completed post-secondary education preferred
- High attention to detail and organizational skills
- Comfortable with technology and Microsoft applications
- Valid driver's license and clean driver abstract
Drive customer satisfaction through expert communication and relationship-building at Birchwood Collision.
Collision Consultant at Birchwood Collision in Headingley employer: Birchwood Automotive Group
Birchwood Steinbach Toyota is an exceptional employer that prioritizes employee growth and satisfaction, offering competitive compensation along with a comprehensive benefits package that includes health coverage, RSP matching, and wellness programs. Our vibrant work culture fosters collaboration and continuous improvement, ensuring that every team member feels valued and empowered to succeed in their roles. Located in Manitoba, we are committed to diversity and inclusion, making Birchwood a rewarding place to build a meaningful career in the automotive industry.
Contact Details:
Birchwood Automotive Group Recruitment Team
