At a Glance
- Tasks: Negotiate repayment solutions with customers in both French and English.
- Company: Join a dynamic team in Barrie's high-volume call centre.
- Benefits: Full-time position with rotating shifts and competitive pay.
- Other info: Great opportunity for growth in a supportive environment.
- Why this job: Make a difference by helping customers manage their finances.
- Qualifications: Bilingual in French and English with debt collections experience.
The predicted salary is between 42750 - 52250 $ per year.
Use French and English daily as a Bilingual Debt Collections Representative in Barrie's in-office, high-volume call centre. Negotiate repayment solutions with customers.
This full-time position requires previous debt collections or related account recovery experience.
You will manage overdue accounts, explain payment options, document interactions, and pursue recovery targets.
Success depends on negotiation, resilience, organization, and professional customer service.
The schedule includes rotating shifts between 8:00 a. m. and 8:00 p. m., Monday to Saturday.
Key Responsibilities
- Contact French-speaking and English-speaking customers about overdue accounts
- Negotiate repayment arrangements within approved guidelines
- Develop realistic plans based on customer circumstances
- Explain balances, payment options, and next steps
- Maintain accurate records of customer interactions and commitments
Requirements
- At least one year of debt collections experience
- Strong spoken and written French and English
- Confidence handling difficult financial conversations professionally
- Strong negotiation, problem-solving, and customer service skills
- Legal entitlement to work in Canada
Apply your bilingual communication, negotiation, and collections expertise while managing customer accounts and measurable recovery goals.
Bilingual Debt Collections Representative in Barrie employer: Bilingual Source
Join a dynamic team in Saint-Eustache, Québec, where we prioritise employee well-being and professional growth. As a bilingual Human Resources Manager, you'll benefit from a competitive salary, annual bonuses, and comprehensive health insurance, all within a supportive hybrid work environment that fosters collaboration and innovation. Our commitment to employee development and a positive workplace culture makes us an exceptional employer for those seeking meaningful and rewarding careers.