At a Glance
- Tasks: Lead VIP player experience and enhance retention strategies in a dynamic gaming environment.
- Company: Big Viking Games, a fun and innovative game studio in Toronto.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Join a passionate team dedicated to creating unforgettable gaming experiences.
- Why this job: Shape the future of player experiences and make a real impact in the gaming community.
- Qualifications: Experience in player services and strong leadership skills.
The predicted salary is between 82800 - 101200 $ per year.
Big Viking Games in Toronto is seeking a VIP Player Services Lead to own the experience of our most valued players.
This is a hands-on, player-first role blending VIP relationship management, retention strategy, and cross-functional collaboration.
The role requires proactive leadership and a bias for improving service quality in a hybrid Toronto office.
You will mentor the team, shape support workflows, and partner with Product, Live Ops, Engineering, Marketing to enhance retention,
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VIP Player Experience Lead in Toronto employer: Big Viking Games
Big Viking Games is an exceptional employer that fosters a collaborative and innovative work culture in the heart of Toronto. With a strong focus on employee growth, we offer opportunities for professional development and encourage creative input in shaping our products. Our hybrid work model provides flexibility while being part of a passionate team dedicated to delivering engaging gaming experiences.
