At a Glance
- Tasks: Lead operations of a new residential community and enhance resident experiences.
- Company: Join BGO, a global leader in real estate investment management.
- Benefits: Competitive rewards package, comprehensive benefits, and annual bonuses.
- Other info: Flexible hours and opportunities for ongoing learning and career growth.
- Why this job: Make a meaningful impact while developing high-performing teams in a supportive environment.
- Qualifications: 7+ years in property management or hospitality; strong leadership and organizational skills.
The predicted salary is between 82800 - 101200 $ per year.
The Opportunity
Are you a people-first leader who thrives in a fast-paced environment? We're looking for an experienced Residential Property Manager to lead the operations of a new residential community while delivering an exceptional experience for residents, developing high-performing teams, and driving strong business results. You’ll oversee every aspect of the property's performance, from resident experience and team leadership to financial management, leasing strategy, maintenance, and capital projects. If you’re a strategic leader who enjoys balancing customer service, people leadership, and operational excellence, this is the opportunity to make a meaningful impact.
What You Will Do
- Customer Service & Resident Relations: Address resident inquiries, concerns, complaints, and emergencies; promote resident satisfaction, retention, lease renewals, community engagement, and positive online reviews.
- Property Operations: Oversee daily property management, building maintenance, inspections, repairs, service contracts, and compliance with company standards.
- Staff Leadership & Development: Supervise, train, coach, and evaluate site staff while maintaining high service and performance standards.
- Financial Management: Manage property budgets, revenue, expenses, financial reports, rent collection, arrears, and cost-effective purchasing practices.
- Leasing & Revenue Growth: Oversee resident applications, lease agreements, rent increases, renewals, market surveys, rental pricing, and additional revenue opportunities.
- Maintenance & Capital Projects: Coordinate preventative maintenance, capital improvements, contractor performance, and building safety in collaboration with technical teams.
- Compliance, Health & Safety: Ensure adherence to applicable legislation, company policies, emergency procedures, fire safety standards, and contractor safety requirements.
- Sustainability & Community: Promote energy efficiency, environmental responsibility, sustainable building practices, and resident and staff community initiatives.
Key Qualifications
- Experience: 7+ years of related experience with residential property management or hospitality, post-secondary courses in property management or hospitality, experience leading a team.
- Education: A College or University education in a business or hospitality field would be considered an asset.
- Computer Skills: Intermediate skills in Microsoft Office: MS Word, Excel and Outlook; knowledge of Yardi an asset.
- Knowledge: A complete understanding of all applicable laws, legislation, and rights concerning resident / landlord relations.
Other Skills And Behaviours
- Organizational/Multi-Task Skills: Ability to allocate one’s time effectively and manage tight deadlines; ability to work under pressure and achieve quality results; ability to handle multiple demands and competing priorities, and adapt to new ideas and constant changes; results oriented, detail oriented and accurate.
- Decision Making Skills: Ability to resolve problems using facts and sound reasoning; ability to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change.
- Availability: Flexibility in hours to ensure availability for move-in-move-outs, trades and rent collection. Ability to handle emergencies occurring after regular office hours.
- Relationship/Leadership Skills: Ability to communicate effectively and professionally, both oral and written; able to develop and sustain cooperative working relationships with team members, senior management, contractors, residents, and the public.
- Police Clearance: A criminal verification check is required for employment.
Who We Are
BGO is a global leader in real estate investment management, partnering with more than 750 institutional clients to invest in and manage high-quality real estate across office, industrial, residential, retail, and hospitality sectors. With a presence in 28 cities across 12 countries, BGO combines deep local expertise with global reach to unlock value in real estate markets worldwide. As part of SLC Management and Sun Life, BGO brings the strength, scale, and trusted expertise of one of the world’s leading financial services organizations.
Why join us
At BGO, you’ll be part of a collaborative team that values your growth, supports your success, and empowers you to make a meaningful impact. We offer a competitive total rewards package, including comprehensive benefits and an annual discretionary bonus. You’ll work in a supportive, team-oriented environment with access to ongoing learning, mentorship, and professional development opportunities to help you grow your career.
Gestionnaire immobilier / Property Manager in Laval employer: BGO
BGO is an exceptional employer located in Toronto, ON, offering a dynamic work environment that fosters collaboration and professional growth. As a leader in real estate investment management, BGO provides its employees with comprehensive benefits, competitive compensation, and opportunities for mentorship and development, ensuring that every team member can make a meaningful impact while advancing their career. The company's commitment to sustainability and equitable hiring practices further enhances its appeal as a workplace that values diversity and social responsibility.
