BeyondTrust, Inc. is seeking an experienced Enterprise Software Customer Support professional in Canada to manage communications, provide multi‐channel support, and troubleshoot complex issues.
You will act as a bridge to Engineering, Sales, and Field Engineers, guiding product issues toward Tier 3 and Product Management while keeping customers updated. The role requires 5+ years in enterprise support, a technical degree or equivalent, and strong communication.
Remote Cybersecurity Tech Support Engineer (Canada) in Ottawa employer: BeyondTrust, Inc.
BeyondTrust, Inc. is an exceptional employer that fosters a collaborative and innovative work culture in Canada, where employees are empowered to drive meaningful change in software security. With a strong focus on professional growth, team members have access to cutting-edge tools and resources, ensuring they stay at the forefront of technology while contributing to impactful projects. The company values work-life balance and offers competitive benefits, making it an ideal place for those looking to advance their careers in a supportive environment.
