At a Glance
- Tasks: Process and track customer orders while providing top-notch support.
- Company: Vibrant company in Laval with a focus on community and employee growth.
- Benefits: Up to $76K salary, generous vacation, and benefits from day one.
- Other info: Dynamic work environment with opportunities for training and community involvement.
- Why this job: Join a people-focused team and make a real difference in customer service.
- Qualifications: Bilingual in French and English with 5+ years of customer service experience.
The predicted salary is between 36068 - 44084 $ per year.
Location
Laval, Quebec – 100% in office
Hours
Monday – Friday 8:30am – 5:00pm (½ hour lunch)
Salary
up to $76K
PERKS
- Not a call center - no queue
- BONUS programs – strong incentive plans (annual and quarterly) paid out quarterly
• Benefits starting from day one
- Structured Retirement Savings Plan: The Company will match your contributions up to a certain percentage.
- Scholarship Program
- Training & Development - Access to multiple learning platforms (online, in person, 3rd party training institutions)
- Community Relations - We support and encourage our employees to volunteer their time and efforts in worthwhile causes and donate funds to assist various charitable groups.
- Generous Vacation allotment
- Employee Assistance Program
- Tuition Reimbursement
- Access to multiple learning platforms
- Educational Assistance Program
- Fitness Reimbursement Programs
- Beautiful & Bright new offices
- Professional working environment
- People focused organization
- Opportunity for growth
- Dynamic Team
- Position Summary
Responsible for the processing and tracking of orders received via phone, fax, EDI or mail.
Communicates required shipment and delivery schedules to our customers by serving as a liaison with internal departments.
Handles all customer inquiries via phone, fax, email etc. regarding shipment tracing, shortages, overages, quality late shipments, etc.
Education and Certifications
- Bilingual French and English
- 5+ years of Customer Service experience) Product order management Preferably in a manufacturing environment.
- Post-secondary education in business management or equivalent field of study preferred.
- JDE or other mainline ERP such as SAP.
- #J-18808-Ljbffr
Bilingual Customer Service Representative in Laval employer: Beyond Bilingual Inc.
Join a leading Canadian supplier of automotive and industrial products in Mississauga, where you will thrive in a vibrant and inclusive culture that celebrates its employees. With competitive compensation, comprehensive benefits from day one, and ample opportunities for professional growth, this role as Sales Director, Aftermarket offers a chance to make a significant impact while enjoying a supportive work environment. Engage in community involvement initiatives and enjoy perks like fitness reimbursements and fun workplace events, making this an excellent place to advance your career.
