Bilingual IT Help Desk Support

Bilingual IT Help Desk Support

Full-Time On-site
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Location: Mont-Royal, Montreal Job Type: Full-Time, Permanent Work Arrangement: 100% Onsite (Corporate Office) Schedule: Monday to Friday, 8:00 AM – 5:00 PM (1-hour lunch) Salary: up to $60,000.

Company Overview

Our client is a leader in their industry and continues to grow, operating an integrated network of retail stores that provide a full range of clothing choices within various niches. They offer an inclusive, supportive, and growth‑oriented work environment.

Perks & Benefits

  • Company‑paid health, dental, and vision benefits (after 6 months)
  • Employee discounts
  • Casual dress code
  • Comprehensive training and onboarding
  • Supportive, family‑oriented work atmosphere
  • Tuition reimbursement opportunities
  • Tremendous career advancement potential

Qualifications

  • Post‑secondary education in a related field or an equivalent combination of education and experience
  • At least one year of experience in an information technology role, specifically in providing computer support.
  • Strong understanding of Windows 11/8, Mac OSX, and Microsoft Office applications.
  • Experience with Windows domain networking, local area networking, remote access software, VPN, and virtual machine (VM) technology troubleshooting.
  • Background in end‑user support, including assisting and training users.
  • Technical writing skills.
  • Proficiency in Microsoft Office.

Related Work Skills

  • Ability to build effective relationships with users.
  • Strong verbal and written communication skills.
  • Team player who works well in collaborative environments.
  • Effective time management and multitasking abilities.
  • Excellent organizational skills and the ability to prioritize multiple tasks.
  • Proven ability to perform well under pressure and meet deadlines.
  • Strong analytical and problem‑solving skills.
  • Solid technical understanding and the capacity to learn new programs quickly.
  • Self‑motivated, energetic, and able to adapt quickly to changes.
  • Willingness to work a flexible schedule as needed.

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Bilingual IT Help Desk Support employer: Beyond Bilingual Inc.

Join a leading Canadian supplier of automotive and industrial products in Mississauga, where you will thrive in a vibrant and inclusive culture that celebrates its employees. With competitive compensation, comprehensive benefits from day one, and ample opportunities for professional growth, this role as Sales Director, Aftermarket offers a chance to make a significant impact while enjoying a supportive work environment. Engage in community involvement initiatives and enjoy perks like fitness reimbursements and fun workplace events, making this an excellent place to advance your career.

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Contact Details:

Beyond Bilingual Inc. Recruitment Team