Ottawa Region Director

If you are living in Ottawa and wanting to make a positive impact in your community by using your communication and relationship-building skills, looking for a hybrid job with a competitive salary that offers a healthy work-life balance with no weekend hours, and eager to join an organization that values diversity, inclusivity, and ethical business practices, BBB may be the perfect career move for you.

About Better Business Bureau: Better Business Bureau (BBB) is a purpose-driven nonprofit organization that has been advancing trust in the marketplace for over 100 years. Our mission is to foster ethical relationships between businesses and consumers. We’re proud to support businesses and consumers across the Ottawa region. We are committed to fostering a diverse and inclusive workplace where all team members can thrive.

As BBB’s key contact for news media, businesses, and consumers in the Ottawa region, you will:

• Build relationships with local news media, businesses, and consumers to increase awareness of BBB’s mission and services across the Ottawa region.
• Implement localized programs to engage the community and promote ethical business practices.
• Appear as a spokesperson on local TV and radio stations to discuss consumer tips and alerts.
• Provide monthly BBB columns for newspapers in the Ottawa region.
• Collaborate with Ottawa BBB’s affiliate office in St. Louis, Missouri on press releases, blogs, newsletters, social media and more.
• Create a community of trustworthy businesses and charities and celebrate marketplace role models.
• Represent BBB at business organization meetings, community events, and annual TORCH Awards.
• Plan and execute events like business mixers, seminars, and educational webinars.
• Make presentations to consumer, business and trade groups about BBB services.
• Work with BBB Accredited Businesses to grow BBB’s influence in the region and assist new memberships.
• Engage with large businesses to establish business relationships and promote the benefits of accreditation.
• Manage the Ottawa regional office space and support local staff as needed.
• Foster a positive, supportive, inclusive, and respectful work atmosphere.
• Communicate BBB’s mission and vision and articulate how your role contributes to advancing the organization’s goals.

What you bring:

• A passion for community involvement and promoting ethical business practices.
• Strong networking skills and familiarity with standard business practices in Canada.
• Excellent verbal and written communication skills, including experience working with media or public relations (on-air/camera experience is a plus).
• The ability to set priorities, stay organized, and meet goals.
• A 4-year college degree or equivalent experience.
• Proficiency in Microsoft Office 365 and CRM software.
• Experience with project management software, such as monday.com.
• Bilingualism in English and French is an asset.

What we offer:

• Competitive salary and bonus commensurate with experience.
• Comprehensive health, dental, and vision insurance options.
• Work/life balance with a 37.5-hour work week.
• Paid time off (PTO) and paid life insurance.
• Career development resources and opportunities for growth.
• Downtown Ottawa office location.
• Hybrid work environment after 90 days and occasional travel to St. Louis.

Join us in making a difference in the Ottawa region while building a rewarding and purpose-driven career! At BBB, we celebrate diversity and strive to create an inclusive environment where all team members are valued. We are an equal employment opportunity employer and will not discriminate based on race, color, gender, gender identity, religion, sexual orientation, national origin, age, marital status, disability, or veteran status.