front desk hotel manager in Banff

front desk hotel manager in Banff

Banff Full-Time On-site
B

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Hotel, motel, resort

Responsibilities

  • Develop and implement policies and procedures for daily operations
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Organize and maintain inventory

Supervision

  • 5-10 people

Experience and specialization

Computer and technology knowledge

  • MS Word
  • Quick Books
  • MS Excel
  • MS Office
  • MS Outlook
  • MS Windows

Additional information

Security and safety

  • Criminal record check

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team player
B

Contact Details:

Best Western Plus Siding 29 Lodge Recruitment Team