Lead customer experience at a Belron Canada Service Centre while managing daily operations, team performance, and store revenue opportunities.
As Service Centre Manager, you will take ownership of your centre and serve as a role model for your team. You will build genuine customer relationships, manage staff time strategically, and help your people grow. The position is highly customer-facing, with approximately 90% of your time spent serving customers and supporting centre performance.
Key Responsibilities:
- Ensure customers receive the care they deserve
- Build genuine customer relationships at the Service Centre
- Identify opportunities to increase store revenue
- Manage staff time strategically toward team goals
- Lead by example and support team success
Requirements:
- Three years of management or leadership experience preferred
- Sales experience considered an asset
- Interest in helping extraordinary people grow
- Ability to stay accountable for results
- Vehicle experience considered an asset, not required
Bring customer care, team leadership, sales experience, and operational ownership to Belron Canada's Service Centre Manager position.
Service Centre Manager Customer Experience in St. John's employer: Belron
Belron Canada is an excellent employer that prioritizes a customer-driven culture and values the growth of its employees. With a focus on coaching and performance management, team members are empowered to build meaningful relationships with customers while enjoying opportunities for professional development in a supportive environment. Located in a vibrant community, Belron offers a dynamic workplace where innovation and teamwork thrive, making it an ideal place for those seeking a rewarding career in service excellence.
