Change Management Lead in Toronto

We are looking for an experienced Change Management professional with hands-on SAP transformation experience who is comfortable moving between strategic advisory work and hands-on delivery. WE Bellwether Transformations is a management consulting firm with an established and continually growing Change Management practice. Over almost two decades, we have worked with more than 250 clients across North America and have built a team of 35+ talented consultants.

Our work is focused primarily on ERP-enabled transformation and digital change, with particular strength in SAP S/4 Hana as it applies in manufacturing, distribution and retail. We also work across a broader range of technology and sectors, including consumer packaged goods, financial services and other complex organizations undergoing significant business and technology transformation.

We bring fresh, flexible and pragmatic approaches that put our clients front and centre. The success of our projects is grounded in the calibre of our consultants, the integrated way we work and our robust, best-practice Change Management framework.

As our North American practice continues to grow, we are interested in meeting experienced Change Management Leads and Change Enablement Consultants who can strengthen our network and build long-term relationships with Bellwether Transformations.

THE OPPORTUNITY

The ERP Change Management Leads and Consultants apply our best-practice Change Management approach to develop and execute a comprehensive change management plan that incorporates activities to change employee skills, tasks and behaviours to optimize the change, including:

• Assess organizational impacts, stakeholder needs and readiness for change resulting from process, system and role changes.
• Activate and support leaders to visibly sponsor and take ownership of the change.
• Align new SAP-enabled processes and ways of working with organizational structures, roles and responsibilities.
• Engage employees and managers in the change and help them understand how their work will change in the future-state environment.
• Partner with functional, process and training teams to translate changes into practical employee impacts, learning needs and adoption activities.
• Apply an understanding of SAP Activate, Fit-to-Standard principles and key implementation milestones to align change activities with the broader SAP program and support adoption of standard SAP processes.
• Support the development of employee capability through effective training and learning strategies.
• Develop and contribute to change communications, training, knowledge transfer and adoption activities using practical, creative approaches that drive impact and organizational readiness for the change.

YOU

You’re comfortable contracting with an established boutique firm and look forward to furthering your successful track record of delivering superior results for clients. In addition, you:

• Have 5+ years of Change Management experience supporting complex business or technology transformations, ideally including multiple ERP implementations.
• Possess hands-on SAP experience, with a strong understanding of how SAP implementations affect business processes, roles, behaviours and ways of working.
• Have working knowledge of SAP Activate, Fit-to-Standard principles and the major phases and milestones of an SAP implementation.
• Have experience developing and executing core change management activities such as stakeholder engagement, change impact assessment, organizational readiness, leadership alignment, communications and adoption planning.
• Have experience developing or contributing to training and capability-building strategies; experience with organization design in the context of technology transformation is an asset.
• Can work effectively with business process owners, SAP functional teams, project leadership and training teams to translate system and process changes into practical people impacts.
• Have experience working directly with senior leaders and managers to build ownership, alignment and visible sponsorship for change.
• Can anticipate emerging people and adoption risks, identify practical solutions and bring leaders and project teams together around a path forward.
• Possess strong consulting skills, including the ability to quickly understand a client environment, ask the right questions, identify risks and provide pragmatic recommendations.
• Have strong team leadership and project management skills, with a track record of delivering high-quality change activities and work products on time.
• Exhibit excellent written and verbal communication skills, with the ability to create clear, client-ready deliverables and facilitate effective conversations across different levels of an organization.
• Are comfortable working in a fast-paced, client-facing consulting environment and managing multiple priorities with a high degree of independence.
• Are flexible, pragmatic and equally comfortable moving between strategic advisory work and hands-on delivery.
• Have experience in manufacturing, distribution, retail.
• Are comfortable working as an independent contractor with an established boutique consulting firm and committed to delivering a high standard of client service.