Belleville and Quinte West Community Health Centre (BQWCHC) - Belleville Site
Full-Time Permanent 1.0 FTE
$38,857.00 - $47,247.20/year, based on 35 hours/week
Job Summary:
The Medical Receptionist serves as the first point of contact for clients, visitors, and community members, providing a welcoming and professional experience both in-person and over the telephone. This position is responsible for the administration and maintenance of client appointment scheduling systems, client records, and other document management processes. The Medical Receptionist also provides clerical and administrative support to the BQWCHC team, contributing to the efficient day-to-day operations of the Centre and helping to ensure a positive experience for clients, staff, volunteers, students, and visitors.
Why work here:
- Monday-Friday
- Paid Vacation
- Values Driven Decision Making
- Trauma-Informed Approach
Key Areas of Responsibility:
- Service as the first point of contact for the Community Health Centre, providing welcoming, non-judgmental, professional, and client-centred experience for all clients, visitors and community members
- Schedule client appointments and proactively manage appointment availability, including addressing cancellations, no-shows and unexpected delays to maximize access to care.
- Maintain and update client waitlists to ensure accurate tracking and timely scheduling of available appointments.
- Manage electronic and paper-based client files, ensuring records are organized, accurate, confidential and accessible as required.
- Facilitate the registration of participants for group programs and services, ensuring accurate documentation and communication with participants.
- Support the promotion of Centre programs, services, community engagement activities through the preparation and distribution of monthly program/activity schedules, newsletters, resources, materials, website content s, and social media communications.
- Implement and maintain document management and distribution processes for group programs, ensuring forms, resource materials, and program supplies are current and readily available...
A copy of the full job description is available on request.
Qualifications:
- Diploma or certificate in Medical Receptionist, Medical Office Administration or a related field, or an equivalent combination of education, training and relevant work experience.
- Recent experience in a medical, community health, or healthcare office setting is preferred.
- Proficiency in typing, data entry and use of computers and a variety of software applications, including electronic medical record (EMR) systems.
- Ability to priorities competing demands, manage multiple tasks simultaneously and maintain confidentiality in accordance with privacy legislation and organizational policies.
BQWCHC encourages applications from diverse communities including person with disabilities, the 2SLGBTQ+, Indigenous, and racialized communities. If you have a disability and require accommodation to participate in the hiring process, please call 613-965-0698 x 157 or email hr@bqwchc.com. For more information, please visit our website at www.bqwchc.com. We sincerely thank all applicants however, only those selected for an interview will be contacted.
Medical Receptionist employer: Belleville and Quinte West Community Health Centre
At Belleville and Quinte West Community Health Centre (BQWCHC), we pride ourselves on being an exceptional employer that values a collaborative and inclusive work culture. Our commitment to employee growth is evident through continuous quality improvement initiatives and opportunities for professional development, all while ensuring a supportive environment that prioritizes the needs of our diverse community. Join us in making a meaningful impact in healthcare, where your contributions will be recognized and celebrated in a values-driven organization located in the heart of Belleville and Quinte West.
Contact Details:
Belleville and Quinte West Community Health Centre Recruitment Team
