At a Glance
- Tasks: Lead innovative ServiceNow solutions and enhance customer journeys in a hybrid work environment.
- Company: Join Bell, a leader in customer experience and innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Be part of a dynamic team committed to innovation and community impact.
- Why this job: Shape the future of customer experiences with your expertise in ServiceNow.
- Qualifications: 5+ years in ServiceNow, strong integration skills, and a passion for customer-centric solutions.
The predicted salary is between 121500 - 148500 $ per year.
Join Bell’s Customer Experience team as a Senior Technical Advisor specializing in Service Now.
Spearhead innovative solutions and enhance customer journeys in a hybrid work environment.
In this pivotal role, you will provide technical leadership across Bell’s Service Now ecosystem, guiding platform governance and engineering quality.
Candidates need extensive experience in Service Now and advisory work.
Your insights will shape integrations, optimize customer-centric processes, and uphold our commitment to customer-first services.
Key
Responsibilities
- Provide technical guidance from design to implementation
- Lead architecture reviews for major solutions
- Coach teams on Service Now engineering patterns
- Ensure designs align with security and data governance
- Manage dependencies and technical complexities
Requirements
- Bachelor's degree or equivalent experience
- 5+ years in Service Now or enterprise platforms
- Advanced knowledge of Service Now ecosystem
- Strong administration and integration experience
- Practical understanding of CMDB and APIs
Leverage your expertise in Service Now to transform customer experiences at Bell, where innovation meets community. #J-18808-Ljbffr
Senior Technical Advisor in Toronto employer: Bell
At Bell Canada, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. As a Senior Security Architect, you will benefit from ongoing professional development opportunities, competitive compensation, and a supportive environment that values your contributions. Located in a vibrant community, our team is dedicated to empowering employees to thrive while making a meaningful impact in the field of information security.
