Montreal customer service professionals can advise English- and French-speaking callers through belairdirect's hybrid insurance team. Build informed choices around home and auto coverage.
This Bilingual Associate, Sales and Customer Service position supports Canadians seeking protection for valuable assets. You will listen carefully, analyze customer needs, explain products, and propose insurance solutions. The role includes three months of structured training before evening inbound call centre work.
Key Responsibilities:
- Help callers choose from available insurance solutions
- Provide product answers and coverage guidance
- Promote services based on analyzed customer needs
- Recommend choices supporting informed customer decisions
- Contribute to developing and implementing new initiatives
Requirements:
- Regular service experience with French- and English-speaking clientele
- Customer-driven approach with strong listening skills
- Ability to multitask and remain calm under pressure
- Ability to work independently and collaboratively
- Eligibility to work in Canada
Use bilingual listening, empathy, and customer advising abilities to support belairdirect callers from the Montreal office.
Montreal Bilingual Customer Advisor in Montréal employer: belairdirect
At Intact, we prioritise our employees by fostering a supportive and inclusive work environment that encourages growth and collaboration. As a Senior Brand Planning and Reporting Advisor, you will have the opportunity to shape impactful brand strategies while enjoying competitive financial rewards and professional development opportunities. Our commitment to diversity and respect ensures that every team member feels valued and empowered to contribute their unique perspectives, making Intact an exceptional place to build your career.